Last Updated: 1st January, 2025

Welcome to HiredTap, the on-demand jobs and services platform owned and operated by XTEALTH Private Limited (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile application, or services (collectively, the "Platform").

By accessing or using HiredTap, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Definitions

Personal Data: Any information that can be used to identify an individual directly or indirectly, including name, contact details, payment information, etc.

Processing: Any operation performed on personal data, such as collection, storage, use, sharing, or deletion.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, and residential address.

Government-issued identification (e.g., Aadhaar, PAN, or GSTIN) for verification purposes.

Bank Account Details.

b. Usage Data

IP address, browser type, operating system, and device details.

Date and time of your visit or usage.

Pages viewed, clicks, and interactions on the Platform.

c. Location Data

Real-time geolocation to match service providers with customers efficiently.

d. Communication Data

Correspondence within the Platform.

e. Cookies and Tracking Technologies

Cookies and similar technologies to enhance user experience and analyze usage.

3. How We Use Your Information

We process your data for the following purposes:

To provide and improve our services.

To process bookings and payments.

To verify identity and credentials of service providers and users.

To communicate with you, including notifications, updates, and promotional offers.

To ensure the security and integrity of the Platform.

To comply with legal obligations.

4. Sharing of Information

We may share your information with:

Service Providers: Professionals listed on the Platform to fulfill your service requests.

Third-Party Vendors: Payment gateways and as per requirements.

Legal Authorities: If required by law or in response to valid legal requests.

Business Partners: In case of mergers, acquisitions, or joint ventures.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights

Under applicable Indian laws, you have the following rights:

Access: Request access to your personal data.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request deletion of your personal data where legally permissible.

Objection: Object to the processing of your data for marketing or other purposes.

Data Portability: Request transfer of your data to another platform.

To exercise your rights, email us at privacy@hiredtap.com.

7. Data Security

We implement industry-standard security measures, including encryption, secure servers, and regular security audits, to protect your data. However, no system is entirely secure, and we cannot guarantee absolute data security.

8. Cookies

HiredTap uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

10. Third-Party Links

Our Platform may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the Platform, and significant changes will be communicated to you.

12. Contact Us

For any queries, concerns, or complaints regarding this Privacy Policy, please contact us at:

XTEALTH Private Limited

Email: privacy@hiredtap.com

Phone: +91-800 2131 888

Regd. Address: Plot 233 , Kothwa , Rupaspur , patna-801503 , Bihar

For Grievance related queries and information.

Email to Grievance officer : grievance@hiredtap.com

By using HiredTap, you acknowledge that you have read, understood, and agree to this Privacy Policy.