Welcome to HiredTap Help and Support

At HiredTap, we are committed to providing exceptional on-demand job and services marketplace experiences for both customers and service providers. Our goal is to ensure that you have a seamless and satisfactory journey using our platform. If you have any questions, concerns, or need assistance, this help and support page is here to guide you through every step. 

Frequently Asked Questions (FAQ)

1. What is HiredTap?

HiredTap is an on-demand job and services marketplace that connects customers with skilled service providers across various categories, including home services, handyman jobs, tutoring, event planning, and much more.

2. How does HiredTap work?

Customers can browse available services, select a service provider, and schedule a job or service. Service providers can create profiles, list their skills, and receive job requests from customers. The platform facilitates communication and payment between both parties.

3. How do I sign up as a customer or service provider?

To sign up, visit our website [www.hiredtap.com](http://www.hiredtap.com) and follow the instructions for registration. Customers and service providers will have separate registration processes.

4. Is there a fee for using HiredTap?

Registration on HiredTap is free for both customers and service providers. However, there may be transaction fees or service charges for certain services or premium features.

5. How do I find and book a service provider?

You can search for service providers by category, location, or specific keywords. Once you find a suitable provider, view their profile, reviews, and ratings. To book a service, select the desired date and time, and proceed with the payment.

6. What payment methods are accepted on HiredTap?

HiredTap currently accepts major credit cards, debit cards, and other secure online payment methods and cash payments. We use industry-standard encryption to ensure your payment information is safe.

7. How do I cancel or reschedule a job/service?

To cancel or reschedule a job, log in to your account, navigate to the booking details, and follow the cancellation or rescheduling process. Please note that cancellation policies may vary depending on the service provider.

8. How do I leave a review for a service provider?

After the completion of a job, submit review on mobile app review the service provider. Your feedback is essential in maintaining the quality of our marketplace.

Contact Us

If you cannot find the answer to your question in our FAQs or if you encounter any issues while using HiredTap, our dedicated support team is here to assist you. You can reach us through the following channels:

1. Create Ticket To HelpDesk.

2.. Message Chat: Visit our Whatsapp +918002131888  to chat with a support representative.

3. Email: Send an email to [support@hiredtap.com](mailto:contact@hiredtap.com) for assistance. We strive to respond to all inquiries within 24 hours.

4. Phone:  Call support +91-8002131888 during our business hours (Monday to Friday, 9:00 AM - 6:00 PM, timezone).

Community and Resources

Join our thriving community on social media platforms to stay updated on the latest news, service provider highlights, and customer reviews.

- Facebook: [facebook.com/hiredtap](https://www.facebook.com/hiredtap)

- Twitter: [twitter.com/hiredtap](https://twitter.com/hiredtap)

- Instagram: [instagram.com/hiredtap](https://www.instagram.com/hiredtap)

Privacy and Security

HiredTap takes your privacy and security seriously. For more information, please review our Privacy Policy and Terms of Service available on our website.

For Privacy Related issues or any payment security realated issues mail to :

grievance.officer@hiredtap.com

We hope this Help and Support page has provided you with the necessary information to make the most of your HiredTap experience. Thank you for choosing HiredTap, and we look forward to serving you!